Privacy policy

Last updated: April 10, 2026

This Privacy Policy describes how Ethiza Learning Ltd. (“we”, “our”, “us”) collects, uses, and protects your personal data when you visit or make a purchase from ethiza.com.

For the purposes of the UK General Data Protection Regulation (UK GDPR), Ethiza Learning Ltd. is the data controller responsible for your personal data. The company is registered in England and Wales.

We collect personal data that you provide directly to us when you place an order, contact us, or interact with our website. This may include your name, billing and shipping address, email address, and order details. Payment information is processed securely by third-party payment providers and is not stored by us.

We also automatically collect certain information about your device and how you interact with our website. This may include your IP address, browser type, device information, time zone, and usage data. This information is collected using cookies and similar technologies.

We use your personal data to process and fulfil your orders, provide customer support, communicate with you regarding your purchases, improve our website and services, detect and prevent fraud, and send marketing communications where you have opted in.

Our legal bases for processing your personal data include: performance of a contract (to fulfil your order), compliance with legal obligations, legitimate interests (such as improving our services and preventing fraud, provided your rights are not overridden), and your consent (for marketing communications and non-essential cookies).

We may share your personal data with trusted third parties necessary to operate our business. These include Shopify (our e-commerce platform), payment processors, delivery partners such as Royal Mail and Evri, and analytics and advertising providers such as Google and Meta. These parties process your data only on our instructions and are required to keep it secure.

Some of your personal data may be transferred outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses approved under UK data protection law.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, and reporting requirements. Order-related data is typically retained for up to 6 years to comply with UK tax and accounting obligations.

You have the right to access, correct, update, or delete your personal data. You also have the right to restrict or object to certain processing and to withdraw consent at any time. To exercise your rights, please contact us at learning@ethiza.com.

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled unlawfully.

We implement appropriate technical and organisational measures to protect your personal data, including secure technologies such as SSL encryption. However, no method of transmission over the internet is completely secure.

Our website is not intended for children to make purchases directly, and we do not knowingly collect personal data from children.

We may update this Privacy Policy from time to time. Updates will be posted on this page.

For more information about how we use cookies, please see our Cookie Policy.

If you have any questions, please contact us at learning@ethiza.com.